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Acrobat DC crashing after updating to Catalina 10:15:5 Versions

New Here ,
May 28, 2020

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I have updated my mac to the above version of cataline after which, I am unable to open Adobe Acrobat. It simply gives me message 

tonyfdes_0-1590727310164.png

 

Please help

 

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Crash or freeze

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Acrobat DC crashing after updating to Catalina 10:15:5 Versions

New Here ,
May 28, 2020

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I have updated my mac to the above version of cataline after which, I am unable to open Adobe Acrobat. It simply gives me message 

tonyfdes_0-1590727310164.png

 

Please help

 

Topics

Crash or freeze

Views

140

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Amal. LATEST
Adobe Employee ,
Jun 02, 2020

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Hi tonyfdes

 

We are sorry for the trouble and the delay in response.

 

Would you mind sharing the version of the Adobe Acrobat/Reader DC you are using? TO check the version go to Help > About Adobe Acrobat DC
Make sure you have the latest version 20.009.20065 installed. Go to Help > Check for Updates

 

IF it still doesn't work, please try to create a new test user profile with full admin rights or enable the root account in Mac and try using the application there and check

 

Regards

Amal

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