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Some users are experiencing adobe crashing when using the fill & Sign feature. All users are on the most recent release update and not all users are experiencing this issue.
we have uninstalling and reinstalling, also repairing acrobat,
any ideas?
thanks.
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Hey!
As mentioned about the application crash upon using Fill & Sign feature. Is it when filling out an specific form or a document that is of larger size? Is there any specific pattern?
You have also mentioned about all users, is it an enterprise deployment or each one using their individual subscription/license?
Let us know if it makes any difference.
Thanks,
Akanchha
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Hi Alexanderu
++ Adding to the suggestion by Akki_24
If the PDF file is stored on a shared network/drive, please try to download the file to the computer locally and then try to fill and sign and check.
You may also refer to the steps provided in the help page https://helpx.adobe.com/in/acrobat/kb/acrobat-dc-crashes-on-windows-os.html and see if that works for you.
Keep us posted with the results
Regards
Amal