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Acrobat DC crashing/won't open with Big Sur OS Beta

New Here ,
Aug 18, 2020

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I recently started running Big Sur OS Beta on my Mac and now Acrobat DC will not start up at all.  Is this a known issue, and if so, is there a potential solution other than reverting back to the prior OS?

Adobe does not support running its applications on unreleased so-called “beta test” versions of operating systems. 

 

Although you may be running such prerelease OS versions, you should never run them for production purposes, expecting compatibility with existing application versions.

 

That having been said, if you wish to report a problem or make a feature request, go to https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac  which is indeed monitored by the Acrobat product teams.

 

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Acrobat DC crashing/won't open with Big Sur OS Beta

New Here ,
Aug 18, 2020

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I recently started running Big Sur OS Beta on my Mac and now Acrobat DC will not start up at all.  Is this a known issue, and if so, is there a potential solution other than reverting back to the prior OS?

Adobe does not support running its applications on unreleased so-called “beta test” versions of operating systems. 

 

Although you may be running such prerelease OS versions, you should never run them for production purposes, expecting compatibility with existing application versions.

 

That having been said, if you wish to report a problem or make a feature request, go to https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac  which is indeed monitored by the Acrobat product teams.

 

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Crash or freeze

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824

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Aug 18, 2020 1
Adobe Employee ,
Aug 18, 2020

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Adobe does not support running its applications on unreleased so-called “beta test” versions of operating systems. 

 

Although you may be running such prerelease OS versions, you should never run them for production purposes, expecting compatibility with existing application versions.

 

That having been said, if you wish to report a problem or make a feature request, go to https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac  which is indeed monitored by the Acrobat product teams.

 

- Dov Isaacs, Principal Scientist, Adobe

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