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Acrobat DC doesn’t start - Licensing App opens instead

New Here ,
Oct 26, 2020

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I am unable to open the app, even though the Creative Cloud says everything’s okay.

The window says - please open Acrobat first or ask your admin. Just weird when I just tried open the app.

I tried already (no success):

- checking for updates (no updates availlable)

- uninstalling and re-installing

- there’s no other computer with another license running

- the system is compatible

- Signing out and in again

- rebooting Mac

- checking Adobe faqs and forums

- deleting all certificates

- locking and opening keys

 

Any ideas what could help?

Thanks!

TOPICS
Crash or freeze, General troubleshooting, Security digital signatures and esignatures

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19

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Acrobat DC doesn’t start - Licensing App opens instead

New Here ,
Oct 26, 2020

Copy link to clipboard

Copied

I am unable to open the app, even though the Creative Cloud says everything’s okay.

The window says - please open Acrobat first or ask your admin. Just weird when I just tried open the app.

I tried already (no success):

- checking for updates (no updates availlable)

- uninstalling and re-installing

- there’s no other computer with another license running

- the system is compatible

- Signing out and in again

- rebooting Mac

- checking Adobe faqs and forums

- deleting all certificates

- locking and opening keys

 

Any ideas what could help?

Thanks!

TOPICS
Crash or freeze, General troubleshooting, Security digital signatures and esignatures

Views

20

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 26, 2020 0

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