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Acrobat DC error without concrete explanation

New Here ,
Sep 10, 2020 Sep 10, 2020

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Hallo, my problem is that the CC is installed correctly, other Apps (e.g. Id,Ps, Ai) are working correctly and my license ok. But when I want to open Acrobat DC there ist just following error: "Acrobat Licensing Application. Sorry, an error has occurred. Start Acrobat first or please contact your administrator." My Admin cannot find any problems, he doesn't even know what to do with this message. Can someone help me? 

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correct answers 1 Correct answer

Community Expert , Sep 10, 2020 Sep 10, 2020

This sounds like a similar error to the discussion below that provided a solution. See if it works for you
Error: Sorry something went wrong. Please try launching Acrobat first or contact your administrator.
https://community.adobe.com/t5/acrobat/error-sorry-something-went-wrong-please-try-launching-acrobat-first-or-contact-your-administrator/td-p/11325282?page=1 

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Community Expert ,
Sep 10, 2020 Sep 10, 2020

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This sounds like a similar error to the discussion below that provided a solution. See if it works for you
Error: Sorry something went wrong. Please try launching Acrobat first or contact your administrator.
https://community.adobe.com/t5/acrobat/error-sorry-something-went-wrong-please-try-launching-acrobat... 

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New Here ,
Sep 10, 2020 Sep 10, 2020

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Hi there,

thanks a lot! It's working again!

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