Acrobat DC freezes/crashes when trying to add text in one spot on the document

Community Beginner ,
Jan 22, 2021 Jan 22, 2021

Copy link to clipboard

Copied

I had a DC Pro account for several years.  It always worked fine (iMac Catalina).  I let the subscription lapse.  A month later, I renewed (same iMac but Big Sur).  Today I opened a contract that I had created under the old subscription.  I used Fill/Sign to add some text in several locations.  When I got to one spot in the contract, as soon as I clicked where I wanted to add someone's name, I immediately got the Beach Ball of Death.  The program froze and eventually crashed.   Subsequent attempts produced the same result.  I Forced Quit.  I uninstalled and re-installed with the same outcome.  I have no idea what is going on and don't know what to try next.  Any ideas would be appreciated.

TOPICS
Crash or freeze, Edit and convert PDFs, General troubleshooting

Views

27

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation