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Acrobat DC installed but i cannot open it

New Here ,
Oct 27, 2020

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i installed Adobe Creative Cloud, Acrobat DC shows up in there as being installed but the "open" button is inactive, i cannot open it.  I have Acrobat 2017 installed and it works; do i need to uninstall Acrobat 2017?

 

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Install update and subscribe to Acrobat

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Acrobat DC installed but i cannot open it

New Here ,
Oct 27, 2020

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i installed Adobe Creative Cloud, Acrobat DC shows up in there as being installed but the "open" button is inactive, i cannot open it.  I have Acrobat 2017 installed and it works; do i need to uninstall Acrobat 2017?

 

TOPICS
Install update and subscribe to Acrobat

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16

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 27, 2020 0
try67 LATEST
Most Valuable Participant ,
Oct 28, 2020

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Do you have a license for both? If so, decide which one you want to use, uninstall both, run the Cleaner Tool, and then install the one you want.

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Oct 28, 2020 0