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acrobat dc is asking again and again to log in and whence i go to help to log in it says wait and th

New Here ,
Nov 04, 2020

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i have adobe creative cloud account and i am logged in yet acrobat dc is asking again and again to log in and whence i go to help to log in it says wait and then says encountered problem and closes down

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Crash or freeze

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acrobat dc is asking again and again to log in and whence i go to help to log in it says wait and th

New Here ,
Nov 04, 2020

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i have adobe creative cloud account and i am logged in yet acrobat dc is asking again and again to log in and whence i go to help to log in it says wait and then says encountered problem and closes down

TOPICS
Crash or freeze

Views

43

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 04, 2020 0
Adobe Employee ,
Nov 06, 2020

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Hey Dkasliwal,

 

Thank you for reporting this.

 

As you get the sign-in loop for Acrobat, please try once the troubleshooting steps suggested here: https://helpx.adobe.com/download-install/kb/adobe-sign-in-loop.html 

Check if that helps.

 

If the issue still occurs, please share the screenshot of the sign-in window appears every time.

Share the Acrobat, Creative Cloud, and OS version on the machine.

 

Let us know if you need any help. 

 

Thanks,

Meenakshi

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