Acrobat DC is crap

New Here ,
Jan 12, 2017

Copy link to clipboard

Copied

After getting tossed from one phone rep to another, eventually I was directed to this online chat "solution". Feel free to review and come to you own conclusion but in general if there was another product that I could use, I would never use Adobe anything ever again and more specifically Adobe DC.

[what follows is a chat log that shows the op was not helped. i'm not sure he wants help, but in case he does i added the only relevent info below - kglad]

Screenshot - 1_12_2017 , 9_10_00 PM.png

TOPICS
Edit and convert PDFs

Views

1.8K

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jan 12, 2017

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Jan 12, 2017

Copy link to clipboard

Copied

Hi joelh63383059 ,

Sorry for the issue you are facing. Can  you please share following details to help us identify and resolve the issue ASAP:

- Acrobat Pro DC version you are using.

- 1 sample document where the issue is constantly reproducible.

- Is this issue specific to one file or are you facing the issue on multiple files?

Thanks.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jan 13, 2017

Copy link to clipboard

Copied

We need a bit more information about what exactly it is you are experiencing. When you try to fill the form, what happens? What used to happen in Acrobat X, and what is different now? In general, I've never had any problems with forms that I created in for for Acrobat X (or even older versions) when I open them in Acrobat DC. The problem you are encountering may be something that is specific to this document (e.g. because of JavaScript in the PDF file), in which case we would need access to the document, or specific to your environment (e.g. because a folder level script was installed in Acrobat 9 that is required for the form to work, which is not yet installed in Acrobat DC), which would also make it very hard to debug the issue without actually seeing the form.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Jan 13, 2017

Copy link to clipboard

Copied

Acrobat Version.PNG

The first issue that comes up is a failed to load error.

Failed to load Acrobat.PNG

Next, any fill areas highlighted in blue will not allow any text modification. Not text added or deleted. This happens on multiple documents and these documents are not protected or restricted.Fail to fill Acrobat.PNG

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jan 13, 2017

Copy link to clipboard

Copied

start with: click help > repair installation.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Jan 13, 2017

Copy link to clipboard

Copied

I have done that multiple times. I haven't seen anything change.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jan 13, 2017

Copy link to clipboard

Copied

uninstall your acrobat using the uninstaller

clean per Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

restart your computer

reinstall acrobat

any problem during installation?

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Mar 02, 2017

Copy link to clipboard

Copied

I've been using Acrobat Pro for over 12 years and this PRO DC is the worst, worst, worst version EVER!

What is going on??!!! I have to uninstall and go to an earlier version. What is Adobe doing about this!!??

This is the opposite of progress!! Please please stop ruining perfectly good programs to give someone a make-work job, or whatever happened here. It's a bloody disaster. Totally dissatisfied. ADOBE: Fix it NOW!!

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
May 16, 2019

Copy link to clipboard

Copied

I completely agree. I couldn't deal with it anymore and wrote this: Acrobat Pro DC is a buggy, slow joke.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Nov 19, 2019

Copy link to clipboard

Copied

How the f do I simply create a text box to write the date in on a w-9 pdf? There truly isn't a worst company than Adobe and I love how they charge for upgrades to new "products" that are worse than previous editions.  The online chat help is a joke, they couldn't help themsleves

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Community Beginner ,
Jun 24, 2020

Copy link to clipboard

Copied

I agree, Adobe you are crap. Everything was ok until Camera Raw 12.3. It's crap!

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Explorer ,
Oct 08, 2020

Copy link to clipboard

Copied

Same here. Acrobat DC is a major step backwards, even now, 5 years after release it is still SO SLOW, uses too much space around everything (designed for iPad, not professional desktop use), vertical space reduction is a disaster. Comments, OMG, comments is SO SLOW and frustrating. To select text in a comment, I double click on the text... but no, it then changes the comment window to a smaller text view and I have to double click again to get the text, adding steps to my workflow instead of reducing them. This is the opposite of progress.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more