Acrobat DC Pro freezes when creating a pdf from the clipboard, and gives an error message when creat

Explorer ,
Feb 17, 2021 Feb 17, 2021

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PDFMaker crashing with Office 2016 and Office 365 on Windows

Acrobat DC Pro freezes when creating a pdf from the clipboard, and gives an error message when creating a pdf from within Microsoft Word

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Crash or freeze

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Community Beginner , Feb 17, 2021 Feb 17, 2021
Hi!I was also experiencing this issue, and tried the following solution, please check if that works for you:Update Acrobat to the latest available version: 21.001.20138 Optional update, Feb 15, 2021Make sure you have the latest version of the Office Suite installed:Open an Office application - Word or Excel.Click File > Account.Under Product Information, click Update Options > Update Now.Post your observation here if you still experience this issue.Thanks.

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Community Beginner ,
Feb 17, 2021 Feb 17, 2021

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Hi!


I was also experiencing this issue, and tried the following solution, please check if that works for you:


Update Acrobat to the latest available version: 21.001.20138 Optional update, Feb 15, 2021
Make sure you have the latest version of the Office Suite installed:
Open an Office application - Word or Excel.
Click File > Account.
Under Product Information, click Update Options > Update Now.


Post your observation here if you still experience this issue.

Thanks.

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