Hello,
I cannot access Adobe Acrobat DC Pro using the Student Access .exe file. When I click "Run as Administrator" literally nothing happens, almost as if something is blocking it from running. My organization tells me they have a ticket in with Adobe tech support, but it's been several days. I have tried the following:
Uninstalling and re-installing DC Pro
Deleting and re-downloading the .exe file
Logging out of DC Pro and attemping to run the .exe file (when I open DC again it asks me to login and won't let me go any further)
The account I'm logging into is a personal accout because I use Lightroom and Photoshop personally. I do not have an account through my employer. But I am working from home and I use DC Pro for my job.
Any other advice or theories as to why the .exe file is not working for me is much appreciated. I am pretty frustated at this point! Thanks in advance!