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Acrobat DC Windows taskbar icon

New Here ,
Dec 04, 2017 Dec 04, 2017

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For the past several versions, installing Acrobat updates changes the taskbar icon to Paint 3D.  Fixing it requires replacing the Acrobat shortcut in the Windows Programs folder.  Are the Adobe software programmers aware of this issue?

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correct answers 1 Correct answer

Adobe Employee , Jul 19, 2018 Jul 19, 2018

Hi Kristinj,

As per the issue description mentioned above, you are facing issue with Acrobat DC icon in Windows taskbar, is that correct?

Please try following troubleshooting steps:

1) Remove, unpin or delete Adobe  Acrobat icon from the Start Menu, the desktop and (if you have it there) from the taskbar.

2) Go to C: > ProgramData > Microsoft > Windows > Start Menu > Programs .  "Adobe Acrobat DC" with the wrong icon. The that looks like a shortcut. Delete it!.. Close the window.

3) Go to C: > Progra

...

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LEGEND ,
Dec 04, 2017 Dec 04, 2017

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It's probably a unique issue to you.

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New Here ,
May 07, 2018 May 07, 2018

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I've got the same problem so I guess it's not unique. Tried to uninstall/install - same paint 3D icon came back. File icons are OK. Just the icon in the start menu / taskbar is corrupted. Tried also cleaning Windows 10 icon cache. Didn't help.

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New Here ,
Sep 21, 2018 Sep 21, 2018

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Definitely not unique.  I thought it probably was, but when I searched "Adobe Acrobat has 3D Paint icon," here it is!  I followed the directions and it works!  Thanks!

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Adobe Employee ,
Jul 19, 2018 Jul 19, 2018

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Hi Kristinj,

As per the issue description mentioned above, you are facing issue with Acrobat DC icon in Windows taskbar, is that correct?

Please try following troubleshooting steps:

1) Remove, unpin or delete Adobe  Acrobat icon from the Start Menu, the desktop and (if you have it there) from the taskbar.

2) Go to C: > ProgramData > Microsoft > Windows > Start Menu > Programs .  "Adobe Acrobat DC" with the wrong icon. The that looks like a shortcut. Delete it!.. Close the window.

3) Go to C: > Program Files (x86) > Adobe > Acrobat DC > Acrobat... and find Acrobat.exe

4) Right click on Acrobat.exe > Send to > Desktop

5) Right click again on Acrobat.exe > Pin to Start Menu... and close the window

6) Right click on Acrobat.exe - shortcut (that you just created on your desktop) > Copy

7) Go back to: C: > ProgramData > Microsoft > Windows > Start Menu > Programs... and Paste the shortcut here (you need administrator privileges for that)

8) Rename this shortcut from "Acrobat.exe - shortcut" to "Adobe Acrobat DC"

9) Close the window

10) Now if you open any PDF document, the right icon will appear on the taskbar.

Thanks,

Shivam

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New Here ,
Jan 10, 2019 Jan 10, 2019

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Thanks for the information - had same problem but with Reader - answer worked fine.

Thanks for solving one of life's irritations.

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New Here ,
Nov 08, 2020 Nov 08, 2020

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Oh! It works.  Many thanks!

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