acrobat install failure. New Macbook pro big sur

New Here ,
Feb 16, 2021 Feb 16, 2021

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 Acrobat work fine after migrating from previous mac for a week or so. then it wouldn't open. Reinstalled from creative cloud and now I get a message that the app is damage and I should reinstall. Back on Creative cloud, do I uninstall first and then reinstall?

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Creative Cloud, Installation

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Most Valuable Participant ,
Feb 16, 2021 Feb 16, 2021

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You can't migrate Acrobat. If you did, you have to do a complete clean before reinstalling it.

Try using this tool: https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

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New Here ,
Mar 02, 2021 Mar 02, 2021

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This cleaner looks like it removes acrobat dc.

Acrobat is working fine on the new computer with M1.

I am not able to get photoshop or photoshop beta to open on my Mac with M1. Does anyone have a solution to this specific problem? I can't be the only one!

I need to use photoshop to run my business! Help!

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New Here ,
Mar 02, 2021 Mar 02, 2021

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I'm sorry. my first question said Adobe instead of Photoshop. My mistake.

 

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Most Valuable Participant ,
Mar 02, 2021 Mar 02, 2021

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Try the Photoshop forum.

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