Acrobat is asking for sign in continuously.

New Here ,
Apr 18, 2021 Apr 18, 2021

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I´ve installed Acrobat DC (included in my subscription) using creative cloud app (Mac OS) but fwhen click in open, it ask for login.

I´ve login successfuly (ingress user, code received in my phone, and then password), then it asks for Serial Number or use subscription. I select "use subscrition" and then I am sent back to login page.

 

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Install update and subscribe to Acrobat

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correct answers 1 Correct Answer

New Here , Apr 18, 2021 Apr 18, 2021
The issue got fixed after I started the app from the machine I did the purchase of the subscription. After that, I´ve reset the /etc/hosts file in the second machine, and the issue was gone. 

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New Here ,
Apr 18, 2021 Apr 18, 2021

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The issue got fixed after I started the app from the machine I did the purchase of the subscription. After that, I´ve reset the /etc/hosts file in the second machine, and the issue was gone.

 

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