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Acrobat Print Issues and Quickbooks dll errors

Community Beginner ,
Feb 09, 2021 Feb 09, 2021

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I am on a PC. Acrobat is up-to-date. I am having horrible delays in printing. I received a form from a reliable source. I am trying to sign a simple 1-page agreement. I am opening the form from Outlook email and I tried to save to my computer and open directly. I can open but can't type in the form. and keep getting the error below. Please help. This is killing my productivity. The opposite of what I pay for with Adobe programs. Is the error in Windows, Adobe, or in the form. I have seen this error several other times on other documents.

slpProjects_1-1612887552445.png

 

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Edit and convert PDFs , General troubleshooting , PDF forms

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LEGEND ,
Feb 09, 2021 Feb 09, 2021

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It may be a problem with the form. It appears that the form is trying to link values in a form field back to something in Quickbooks. Do you have Quickbooks on your machine?

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Community Beginner ,
Feb 09, 2021 Feb 09, 2021

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Yes. I just closed Quickbooks and opened the PDF again. It seemed to work properly this time. I will try that the next time this happens. Adobe definitely has an issue with the QB printer connection. Thanks for the reply!

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Community Expert ,
Feb 09, 2021 Feb 09, 2021

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Hi,

 

Do you have Inuit Quickbooks installed, could you uninstall it and see if it still has the issue?

 

Malcolm

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Community Beginner ,
Feb 09, 2021 Feb 09, 2021

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Hi. Yes but not really. I get the QB program from the office. That is not such a simple request and I am not prepared to upgrade the program at this time. I just closed Quickbooks and opened the PDF again. It seemed to work properly this time. I will try that the next time this happens. Adobe definitely has an issue with the QB printer connection. Thanks for the reply!

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