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Acrobat Pro DC crashes and closes after trying to type in Search tools.
I use Adobe Acrobat Pro DC, version 2021.001.20145.
How can this be solved?
Or will be there an update very soon?
Thank you for reaching out and sorry for the trouble.
As you are experiencing the crash issue, please try the troubleshooting steps as suggested in the following help documents:
For Windows: https://helpx.adobe.com/acrobat/kb/acrobat-dc-crashes-on-windows-os.html
For Mac OS: https://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html
Also, try resetting the application preferences using the steps suggested here: https://community.adobe.com/t5/acrobat/how-to-reset-acrobat-preference-settings-to-default/m-p/47920...
If the above steps do not help, try removing the application using the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html) and reboot the machine. Then re-install the application from this link: https://helpx.adobe.com/download-install/kb/download-install-acrobat-subscription.html
Let us know if the issue persists.
Thank you for your quick answer!
(Only) the last step (the cleaner tool) worked, thank you!