Acrobat Pro DC Measuring tool

[catrionam460373]

Hi.

Can anybody help?

My measuring tool will only measure in vertical or horizontal lines. I used to be able to use the line in any direction to measure (e.g. 45 degrees/diagonals, etc), but now I can't get it to work except for horizontal and vertical. The same thing happens with my area tool; I can't track the pointer/line around a curved object. Tried checking for updates (Im updated) and playing around with preferences but nothing seems to get it back to what it was before. So frustrating, as I rely on it immensely.

[Luke Jennings3]

It's working for me (Mac), try resetting your Acrobat preferences:

https://community.adobe.com/t5/acrobat-reader/how-to-reset-the-default-preferences-in-adobe-reader/t...

[Document Geek]

Do you have "Use Orthographic Lines" checked? It should be unchecked.

[Sullton]

I cam here looking for an answer and your suggestion fixed my issue. Thanks very much.