Acrobat Pro DC - Microsoft Office Printing to PDF

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Mar 17, 2021 Mar 17, 2021

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My company is using Acrobat Pro DC 2021.001.20145 and we are experiencing very long delays in all office products when selecting the "Adobe PDF Converter" printer.  Once selected, a dialog box that says "Connecting to Printer" appears and can stay on the screen for 15-30 seconds depending on the speed of the machine.

 

What we have tried:

1. Remove, cleanup and reinstall Acrobat.

- This works until Acrobat updates to the latest version

2. Install/Reinstall the Microsoft Visual C++ Redistributable packages

3.  Remove and reinstall the Adobe PDF Converter printer

 

Our Windows version is: Winodws 10 - 20H2 but we have noticed this on previous patch levels of Windows 10 as well.

 

Any assistance would be greatly appreciated.

 

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