Acrobat Pro DC named lizenz gekauft, lässt dich nicht aktivieren

New Here ,
Apr 12, 2021 Apr 12, 2021

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Ich habe über den Softwareshop eine Acropbat Pro DC "Named" lizenz gekauft. Habe aber nur einen Installer ohne lizenzschlüssel o.ä. zugeschickt bekommen.

Beim Starten von ACrobat DC Pro werde ich aufgefordert meine "14 Tage Testlizenz" zu starten oder die Pro version zu kaufen. Es gibt keine option die ja berits gekaufte und bezahlte Pro lizenz zu aktivieren.

Wsa muss ich tun?

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General troubleshooting, How to, Install update and subscribe to Acrobat

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Adobe Community Professional ,
Apr 12, 2021 Apr 12, 2021

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What does you mean with "Named" lizenz ?

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Most Valuable Participant ,
Apr 12, 2021 Apr 12, 2021

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Contact the shop you got it from and report the issue. They should have provided with an installer that goes along with what you purchased.

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