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Acrobat Pro DC opens but then closes after a few seconds

New Here ,
Jan 04, 2019

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Upgraded to Acrobat DC annual license and it opens okay but after a few seconds it closes. Clicking on Help and then Sign in/sign out gives the message Initializing registration please retry in a minute. Opening a file works but then the app closes spontaneously. Troubleshooting has not been effective.

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Install update and subscribe to Acrobat

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Acrobat Pro DC opens but then closes after a few seconds

New Here ,
Jan 04, 2019

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Upgraded to Acrobat DC annual license and it opens okay but after a few seconds it closes. Clicking on Help and then Sign in/sign out gives the message Initializing registration please retry in a minute. Opening a file works but then the app closes spontaneously. Troubleshooting has not been effective.

TOPICS
Install update and subscribe to Acrobat

Views

1.8K

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 04, 2019 1
Adobe Community Professional ,
Jan 05, 2019

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Jan 05, 2019 1
New Here ,
Mar 14, 2019

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Doesn't work.

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Mar 14, 2019 0
Adobe Community Professional ,
Mar 15, 2019

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did you delete the preference files?

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Mar 15, 2019 0
New Here ,
Aug 12, 2020

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Can't find the preferences folder either!

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Aug 12, 2020 0