Adobe Acrobat Pro DC - Print preview blank, and printouts blank.
Works fine in adobe reader DC, but the user in question needs to use acrobat pro.
Anybody encountered this?
You might try the steps given in this link: Acrobat Reader DC - Pages Printing Blank Instead of Selected Coupons
Are other applications like MS Word, Notepad printing the same way as Acrobat?
What is the version of Acrobat installed on your computer?
To check the version of Acrobat, launch Acrobat>navigate to Help menu>select About Adobe Acrobat
Have you recently updated Acrobat?
Which operating system do you have- Windows /Mac?
All other Apps are okay, I'll try the steps in the link cheers..
I'm not on the PC right now, I'm the IT department for the customer in question, Acrobat hasn't been updated recently, and Windows 10 Pro.
It works fine when printing from Adobe Reader, but this can only be a workaround
Anybody able to offer any advice?
Try checking update for Acrobat, launch Acrobat>navigate to Help menu>select Check for Updates.
Also, try changing print settings and see if it works. Open the pdf in Acrobat>select File>Print>select your printer from the drop down options>and uncheck the box which says Print on both sides of paper>Print.
Could you please confirm the version of Acrobat DC installed on the user's machine?
Turns out this was because the user had it set to print forms only (drop down on the right)
Thanks for your help, but this is resolved.
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Glad to know that.
This wasn't obvious to me but I found it.
Where do I change that in the preferences to make that the default?
My drop down was on Forms as well. Changing that setting worked for me as well.
Easy fix... thanks. I thought I had tried everything.
No, that is not the correct answer.
Only solution I found was to restart computer.
Adobe Acrobat is messing something