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Acrobat Pro DC "Add Digital Signature" tool missing in "Prepare Form" toolbar

New Here ,
May 25, 2017

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In Acrobat Pro DC, the "Add Digital Signature" tool missing in "Prepare Form" toolbar.

I had to use the "Create Custom Tool"  -> open the "Prepare Form" dropdown -> select  the "Add Digital Signature" tool and add it as a new custom tool.

Anyone else have this problem?

Is there something I missed?

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Security digital signatures and esignatures

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Acrobat Pro DC "Add Digital Signature" tool missing in "Prepare Form" toolbar

New Here ,
May 25, 2017

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In Acrobat Pro DC, the "Add Digital Signature" tool missing in "Prepare Form" toolbar.

I had to use the "Create Custom Tool"  -> open the "Prepare Form" dropdown -> select  the "Add Digital Signature" tool and add it as a new custom tool.

Anyone else have this problem?

Is there something I missed?

Topics

Security digital signatures and esignatures

Views

66.1K

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Adobe Community Professional ,
May 26, 2017

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Where do you see "Create Custom Tool" ?

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New Here ,
Oct 09, 2018

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This should not be the answer ...

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New Here ,
May 30, 2017

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When you open Acrobat DC click on the Tools menu option at the top left

Scroll down until you see Customize

Open the "Create Custom Tool"

Expand "Prepare Forms" in the list displayed

Select "Digital Signature" (second from the bottom)

Add it to a custom list, or add it to show in the Toolbar

I strongly recommend reviewing the entire list which displays when you open the "Create Custom Tool"

Click save and name your custom tool

You can now access the "Digital Signature" tool

It baffles me that "Digital Signature" isn't part of the default "Prepare Forms" toolbar

Kerstin

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Adobe Community Professional ,
May 30, 2017

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The "Digital Signature" is part of the default "Prepare Form" toolbar.  But not for a Adobe Sign Form.

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New Here ,
Aug 23, 2018

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Actually no, it's not there when preparing a form from a new PDF. I thought it was my install somehow but I see others can't find it either!

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New Here ,
Aug 23, 2018

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Good post! Helped me out. It surely was easy before this new iteration 'improved' usability!

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New Here ,
Apr 28, 2020

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Thank you very much! I just shared my screen with support and he couldn't solve my problem - yet here I find your answer clear as day and my problem is fixed. Thank you for the help!

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New Here ,
Jul 07, 2020

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Many thanks for this. The online help doesn't even mention "digital signature". 

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New Here ,
Sep 25, 2019

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I have the exact same issue.  My "Prepare Form" has Signature, Signature Block, but not Digitial Signature.

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Community Beginner ,
Jan 07, 2020

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Two PDF docs are open in my Acrobat Pro DC. when opening

Prepare Form Tool I can see 'Add a digital signature' for the first one, while the second one  has Signature, Signature Block, but not 'Add a digital signature'. I can copy the signature field from the first document and paste it to the second one, though. So, the tools ready to use in Prepare From do depend on something in the PDF being opened?

 

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New Here ,
Jan 17, 2020

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Yes, So there is an initial option screen that displays when you "Prepare Form" for the first time. If you checked the "This document requires signatures" it changes your Prepare From options bar.

Leave the Box UNCHECKED and a digital signture option appears. 

You might need to close and reopen the document to get this option as i have not found how to undo the check box selection after the fact. 

Untitled.png

 

With box checked:

bar1.png

 

With box unchecked:

bar2.png

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Adobe Community Professional ,
Jan 17, 2020

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In form edit mode you can use at the right side More > Convert to Acrobat Form

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Community Beginner ,
Feb 03, 2020

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Confirmed, thank you so much for your help!

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Community Beginner ,
Feb 03, 2020

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@Bernd_Alheit,

 

that also works and it is quicker (though the exact menu entry is 'Revert to ...'

 

Thank you for your help!

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New Here ,
Sep 23, 2020

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Thank you very much.  That solved it!

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New Here ,
May 19, 2020

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For crying OUT LOUD! Thank you! I have to get a little more proactive; I saw this "Create Custom Tool" option in my frantic search for adding a digital signature but did not explore it! 

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New Here ,
Sep 10, 2020

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Seriously. Just WHY! This is up there with Photoshiopoing putting Revert right under SAVE and after 30 years changing  contrain when you transform to NOT holding shift instead of holding it. I think the people who get paid to maintain these support commmunity boards make those suggestions 🙂

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