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Acrobat Pro X

New Here ,
Oct 02, 2020

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As I'm a monthly subscriber to Photoshop CC 2020, previously I purchased the entire Adobe Master Collection CS6.  I've been using Acrobat Pro X for years with no problem until a few weeks ago when the Adobe ICloud automatically uploaded their new Adobe Acrobat on my computer.  At that exact time I was unable to use the PRINT function of the Adobe PDF feature from the Master Collection.  At that time I uninstalled the new Adobe Acrobat and tried to restore the original version from the original disk.  I still cannot get the program to print anything as it did for years.  It will go through the motions but when I select the "PRINT" command it immediately gives me the error message that an error occured in printing.  I know it's not the spooler or the fault of the printer.  Some how the unauthorized upload removed the .pdf print feature from my duly licensed software.  How can I fix this?  Adobe will NOT help whatsoever.  

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Comment review and collaborate PDF, Create PDFs, Edit and convert PDFs, General troubleshooting, How to, PDF forms

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Acrobat Pro X

New Here ,
Oct 02, 2020

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As I'm a monthly subscriber to Photoshop CC 2020, previously I purchased the entire Adobe Master Collection CS6.  I've been using Acrobat Pro X for years with no problem until a few weeks ago when the Adobe ICloud automatically uploaded their new Adobe Acrobat on my computer.  At that exact time I was unable to use the PRINT function of the Adobe PDF feature from the Master Collection.  At that time I uninstalled the new Adobe Acrobat and tried to restore the original version from the original disk.  I still cannot get the program to print anything as it did for years.  It will go through the motions but when I select the "PRINT" command it immediately gives me the error message that an error occured in printing.  I know it's not the spooler or the fault of the printer.  Some how the unauthorized upload removed the .pdf print feature from my duly licensed software.  How can I fix this?  Adobe will NOT help whatsoever.  

TOPICS
Comment review and collaborate PDF, Create PDFs, Edit and convert PDFs, General troubleshooting, How to, PDF forms

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Oct 02, 2020 0
try67 LATEST
Most Valuable Participant ,
Oct 03, 2020

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Adobe will not help you because Acrobat X is an old version that's passed its EOL date. It's also not compatible with any current operating system, so problems like this are to be expected. Your best chance is to make sure it's updated to the latest version available (10.1.16) and running it in Compatibility Mode (if you're on a Windows machine) with an earlier OS, like Windows 7.

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Oct 03, 2020 0