Acrobat Reader and Acrobat Pro on Big Sur Public Beta 2

[Dave5FE0]

I'm having the same issue with Acrobat Reader and Acrobat Pro. Open a PDF and within seconds they crash.  I have tried completely uninstalling (including using the AdobeAcroCleanerTool), rebooted, then reinstalled. The problem persists. I have reverted to using preview.app to view PDFs, but obviously can no longer edit PDFS.

Any help would be appreciated.

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
Assertion failed: (CABackStoreIsUpdating_ (b)), function CABackingStoreEndUpdate, file /AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/QuartzCore/QuartzCore-911/LayerKit/utilities/CABackingStore.cpp, line 1399.

[John T Smith]

Tell Apple

https://community.adobe.com/t5/creative-cloud-services/beware-of-apple-big-sur-beta/td-p/11272028?pa...

This is a public forum with "some" Adobe staff participation, use the links below to make a report
-for Video & Audio & Animator programs https://adobe-video.uservoice.com/
-https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

[missyjo2323]

I am having the same issue.  Have you made any progress or received any other responses providing a fix?

[Dave5FE0]

I gave up on Big Sur and am currently in the process of reverting to Catalina. I also had crashing with Excel and Symantec. It was making my system basically unusable. 

[Ryan5FDF]

Well, it IS a Beta... unreal.

[Dave5FE0]

I always wait for the public beta as most of the larger bugs should be worked out by then. It should (theoretically) be about finding corner cases. 

[Dov Isaacs]

And if you believe that, I'd be glad to sell you a controlling interest in a bridge connecting Manhattan with Brooklyn. Or perhaps you would like some prime Florida swamp land? 🙂

[Hippo IT Management]

Only a complete idiot would use a beta release on their working machine, period. If you must mess about with a beta release install it on a separate partiton or use Parallels. Then it really is irrelevant what works and what doesn't work.

[Test Screen Name]

Thank you all the Big Sur testers, for playing with the new system and reporting problems to Apple. Your testing helps make it more reliable when systems are finally released.

[try67]

Adobe doesn't support any of its applications on pre-release or beta OS versions! See:

https://community.adobe.com/t5/acrobat/acrobat-professional-dc-crashing/m-p/11381260#M272525

Do not use such versions on a machine that you rely on!

[Hippo IT Management]

I'm constantly amazed by how many people ignore that advice to come on forums and complain to the various software vendors!