My Acrobat Reader fails to save the highlights I put into a lengthy PDF file; so I cannot switch off my laptop (Windows 10) until I have found a solution.
When I select Save or Save as, a blank window with "Save as" appears and nothing further happens (even over night); nothing can be typed into that window and I can't return to the file before closing that "Save as" window. This happens also with other files that I have tested.
The file is not marked as "Read only". Toggling this feature does not solve the problem.
This problem has occurred once before last year, but after a few days I could save again.
Any assistance please?
As you get the blank save as window, please try the steps provided below:
- In the application, go to Edit > Preferences > General
- Uncheck the box for "Show online storage when saving the files"
- Click OK at the bottom of the preferences window.
Now try to save the PDF.
Let us know how it goes.
Yes, that worked for me, but now I have a problem with the "Share" feature - Share pane just goes blank, can't share. This also occurs for "Send for Review".
Apologies for the inconvenience caused.
This seems blank CEF view issue.
To look into deeper into the issue, we would need to set up a discussion.
Kindly share your availability for the same.
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