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ACROBAT SUDDENLY WONT OPEN

New Here ,
Apr 15, 2020 Apr 15, 2020

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I have no idea what happened. 

Acrobat worked fine this morning. 

BUT suddenly this afternoon it refuses to open and crashes with an error every time I launch. 

I have not installed any new updates either to my mac (running High Sierra) or Adobe Acrobat that I am aware of. 

I have attempted the reset prefrences listed in the help community. 
I have also uninstalled and reinstalled Acrobat. 

I am so confused as to why suddenly this afternoon the program will not launch without crashing. 

 

I will post the details of the error message here. 

Please help because I have a client waiting for me to edit a pdf. 

 

Here are the details copied from the crash report. 

 

 

 

Process: AdobeAcrobat [754]
Path: /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: ???
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: AdobeAcrobat [754]
User ID: 501

Date/Time: 2020-04-15 17:24:32.507 -0700
OS Version: Mac OS X 10.13.6 (17G11023)
Report Version: 12
Anonymous UUID: D9F5C948-4727-CA66-5D6B-AC1759D755E7


Time Awake Since Boot: 970 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (Code Signature Invalid)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace CODESIGNING, Code 0x1

kernel messages:

VM Regions Near 0 (cr2):
-->
__TEXT 00000001029cd000-00000001029ce000 [ 4K] r-x/rwx SM=COW  []

Thread 0 Crashed:
0 0x000000010463019c _dyld_start + 0

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007ffeed232c00
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x000000010463019c rfl: 0x0000000000000200 cr2: 0x0000000000000000

Logical CPU: 0
Error Code: 0x00000000
Trap Number: 0


Binary Images:
0x1029cd000 - 0x1029cdfff + (0) <B0E5A575-1F00-3838-8534-139840444702>
0x10462f000 - 0x104679adf + (551.5) <ACC6AC7F-EAD9-340E-B2A8-AD26FE5B387B>

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 410
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=428K resident=0K(0%) swapped_out_or_unallocated=428K(100%)
Writable regions: Total=8404K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8404K(100%)

VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
STACK GUARD 56.0M 2
Stack 8192K 2
__DATA 228K 4
__LINKEDIT 124K 3
__TEXT 304K 3
shared memory 8K 3
=========== ======= =======
TOTAL 64.6M 11

Model: MacBookPro11,5, BootROM 196.0.0.0.0, 4 processors, Intel Core i7, 2.5 GHz, 16 GB, SMC 2.30f2
Graphics: AMD Radeon R9 M370X, AMD Radeon R9 M370X, PCIe
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533642465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533642465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x152), Broadcom BCM43xx 1.0 (7.77.37.33.1a1)
Bluetooth: Version 6.0.7f17, 3 services, 27 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en0
Serial ATA Device: APPLE SSD SM0512G, 500.28 GB
USB Device: USB 3.0 Bus
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1

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Crash or freeze

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Community Expert ,
Apr 17, 2020 Apr 17, 2020

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Did this happened when you received the PDF  form the client and opened it?

 

Where you in the middle of applying updates with the CC Desktop app when you were working with this file?

 

Have you tried to recompile, disassembled or modify Adobe Acrobat setup files in any way?

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New Here ,
Feb 23, 2021 Feb 23, 2021

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Am having the exact same issue. Cannot find any helpful links or anything. Hard to be productive at work when you cannot use this software. Ugh...

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New Here ,
Aug 27, 2021 Aug 27, 2021

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Having same issue here. Cannot get it to open. It all started after I updated to Big Sur it seems but that may not be the case. IT have been trying to help we even uninstalled and reinstalled, but no luck. HELP!

 

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New Here ,
Aug 27, 2021 Aug 27, 2021

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Cannot make PDFs from within InDesign. InDesign crashes every time we try to export any kind of PDF.

Print Shop needs HELP!

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Community Expert ,
Aug 27, 2021 Aug 27, 2021

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