Acrobat telling me my subscription has elapsed

New Here ,
Feb 03, 2021 Feb 03, 2021

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Hi - have an unusual problem. I have a full enterprise subscription through work, and all of a sudden, Acrobat will not allow me access to it's full functionality. I get a notice that I need to subscibe, but I already have a subscription. And the rest of my apps seem to work fine. Anyone have any ideas? Thanks

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Install update and subscribe to Acrobat

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Most Valuable Participant ,
Feb 03, 2021 Feb 03, 2021

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Since the license belongs to your employer you should contact the IT department and ask them to look into it.

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New Here ,
Feb 03, 2021 Feb 03, 2021

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Actually - I fixed it. Had to uninstall everything using adobe cleaner and then reinalled all. Seems to have fixed it.

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