Acrobat X activation limit reached

[Deepak0D4C]

i have uninstalled Acrobat X from all the machines but when i installed on new laptop, i get error that activation limit reached. how do i have it reset or activate on new laptop.

Thanks in advance.

DB

[try67 · Accepted solution]

Uninstalling the app does not deactivate it. You need to contact Adobe and ask for an activation count reset.

They might try to tell you that Acrobat X is not supported. That is irrelevant. They should still help you with this issue.

If they refuse to do so, ask to talk to a supervisor. In fact, it's better if you don't mention at all it's for Acrobat X.

[Deepak0D4C]

Adobe team didnt help, saying they have shutdown the server and issue cannot be resolved.

[try67]

They are wrong. Contact them again and ask for a supervisor.

[Dov Isaacs]

On behalf of Adobe, confirming that @try67 is correct. The response you got is pure horse feathers! Call back and ask for a supervisor. Make sure you get a case number.