Just today I have 3 employees all having the same issue. They can open pdfs with Acrobat XI Pro, but after 15-20 seconds the program closes. Two of these PCs are Windows 10, the other is Windows 7. They have all used Adobe Pro for years. I have uninstalled and reinstalled the software on each of these computers and the problem still exists. As far s we can tell the software worked fine last week for all three employees.
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We are experiencing the same problem this morning. Updating the application seems to resolve the issue. However, I am not sure what would cause this as there has been no recent changes to our environment.
Thank you ILoveTech. That has worked for one user already and I will do the same for the others. It is strange that the product that Adobe told me they no longer support suddenly needs to be updated to work.
I am facing the same problem. I will try and updateit too? Hope it works
This has happened to me multiple times today. I was using Google Chrome and it happened. I downloaded Edge Chromium and it happened. I uninstalled Adobe Pro XI and reinstalled and it continued to happen. I had previously repaired the program and it happened. This is a major part of our office's work.
Yep. Since Adobe stopped the support, I did an update and now it crashes all the time.
Converts word docx into HUGE pdf files that I can't reduce size (using the reduce size option) without it freezing and crashing.
SO wish there was a solution. Updating didn't do it for me.