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Acrobat XI vs DC

New Here ,
Apr 10, 2015

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I did the Acrobat XI trial and I was ready to buy and then it said to try the new improved Acrobat DC.  I do not want to buy XI if DC is much easier and better.  They appear to be the same price.  I am mainly usuing Acrobat for creating fillable forms, applications and such.  Can anyone tell me which would be the best buy?

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Acrobat XI vs DC

New Here ,
Apr 10, 2015

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I did the Acrobat XI trial and I was ready to buy and then it said to try the new improved Acrobat DC.  I do not want to buy XI if DC is much easier and better.  They appear to be the same price.  I am mainly usuing Acrobat for creating fillable forms, applications and such.  Can anyone tell me which would be the best buy?

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Apr 10, 2015 0
Most Valuable Participant ,
Apr 10, 2015

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Adobe stopped selling XI when DC came out, so unless you want to buy from a

reseller you don't have much options anyway.

On Sat, Apr 11, 2015 at 12:31 AM, FrozenInAlaska <forums_noreply@adobe.com>

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Apr 10, 2015 0
Explorer ,
Apr 13, 2015

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Here is a link comparing the two versions

Plans and pricing: Compare versions | Adobe Acrobat DC

If you're mainly using acrobat for fillable forms and e-signatures, Acrobat DC is by far the better choice. There are many more features for scanning, creating, and formatting fillable forms. You can even "fill out" a form that is not formatted for fillable forms. You simply place a text box, check mark, or signature field anywhere on the page. However, it's important to note that several of the features require you to purchase the program through a subscription pricing model (rather than purchase it outright).

You can try out Acrobat DC and see which version you like best and which version works best for you. Below is a link to the trial version of Acrobat DC.

Download Adobe Acrobat free trial | Acrobat Pro DC

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Apr 13, 2015 2
Community Beginner ,
Sep 16, 2017

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Hello!  I'm using Acrobat DC and trying to fill in a fillable form with calculations.  There is not a calculations button in the properties.  Do you know of a way i can do this with DC?

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Sep 16, 2017 0
Most Valuable Participant ,
Sep 16, 2017

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If you don't see a Calculate tab in the properties of a text field, then click on Tools - Prepare Form and then click on "More" at the right side of the window and then on "Revert to Acrobat Form".

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Sep 16, 2017 1
Community Beginner ,
Sep 17, 2017

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Thanks so much!

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Sep 17, 2017 0
New Here ,
Oct 07, 2015

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Hi,

I'm using Acrobat XI Pro but I'm not able to covert Arabic documents to word. After conversion, the font does not show correctly. Is there any way to rectify this? Its for my organization and being in UAE, there are several documents in Arabic. Any help?

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Oct 07, 2015 0
Adobe Employee ,
Oct 08, 2015

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Known Acrobat limitation. The export function does not yet properly handle right-to-left languages including Arabic, Farsi, and Hebrew.

             - Dov

- Dov Isaacs, Principal Scientist, Adobe

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Oct 08, 2015 1
Community Beginner ,
Mar 17, 2016

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This is new for me. I bought a new Computer, with new versions of Windows and Office.

However, I dumped my old computer, and thought that I could buy the upgrade as I had Adobe already when I bought that computer used in 2014,

However it wants to charge me full amount unless I remember my Serial Number, which I don't think I ever wrote down anywhere. Is this standard?

I paid $200 for the Upgrade with Paypal, and after I install the upgrade they are asking me to do the 30 Day trial, and now I will probably not get back my money.

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Mar 17, 2016 0
Most Valuable Participant ,
Mar 18, 2016

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Did you ever register the old version? The serial number for it should be available in your products page under adobe.com, after you log in.

If you didn't and you can't find the serial number then you can ask for a refund for what you bought and change it for a full license.

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Mar 18, 2016 1
Community Beginner ,
Mar 18, 2016

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No I did not register as far as I know, it came with the computer when I bought it used. I called the Service department this morning, and the serviceman told me he had to transfer me to another department as he did not handle that. Now, I have been waiting for 1 hour and 25 minutes listening to the same song over and over. I have to head out for my class, which is at 1pm. Is this standard service?

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Mar 18, 2016 1
Most Valuable Participant ,
Mar 18, 2016

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If it came with the computer (OEM software) I don't think it's eligible for an upgrade anyway.

I can't comment about Adobe's customer service standards, but they're typically not very high, unfortunately. I would just hang up and call again.

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Mar 18, 2016 1
Community Beginner ,
Mar 18, 2016

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If I was thinking of cancelling the software before, my thinking is over. This is nuts, first the upgrade should not been sold to me if they did not have me on their files and now this waiting. I can get Nuance OmniPage Ultimate at the university for a mere $80 which is less than 1/2 of this useless upgrade. Thanks for advice, I honestly appreciate it.

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Mar 18, 2016 0
Most Valuable Participant ,
Mar 18, 2016

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Just a side-note: If you're a student you're probably eligible for a

discount on Acrobat as well...

On Fri, Mar 18, 2016 at 5:51 PM, k. ramcharanm19570194 <

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Mar 18, 2016 3
Community Beginner ,
Mar 18, 2016

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Thanks again. My problem now is that I hung up, and can't get the right customer care again. I am a student at the Brandon University in Manitoba Canada. I will keep trying to regain contact. Take care, you have been a great help, especially in calming me.

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Mar 18, 2016 0
Most Valuable Participant ,
Mar 18, 2016

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If you can't get help post here again and I'll ask someone from the Adobe staff that hangs around here to help you out.

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Mar 18, 2016 1
Community Beginner ,
Mar 18, 2016

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I just uninstalled the Trial Pro DC and reinstalled it. I also bought the Student Version, and it should be here in 7-10 Days. I don't use many of the Pro version features anyway. I finally reached the Customer Service and they will refund the upgrade costs. You have been great and helpful. Thanks ever so much.

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Mar 18, 2016 0
Most Valuable Participant ,
Mar 18, 2016

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Glad to hear you were able to sort it out...

On Fri, Mar 18, 2016 at 9:23 PM, k. ramcharanm19570194 <

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Mar 18, 2016 0
Most Valuable Participant ,
May 18, 2016

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k. ramcharanm wrote:

I also bought the Student Version, and it should be here in 7-10 Days. I don't use many of the Pro version features anyway...

Actually the Student edition is the Pro version – it's called the Adobe Acrobat Pro DC Student and Teacher Edition... It's the licensing that's different.

If you're wondering what's changed in the new DC 2016 release vs. the 2015 release and older versions, this post gives the details:

What’s the Difference Between Acrobat DC 2016 vs. 2015 vs. Acrobat XI & X?

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May 18, 2016 0
New Here ,
Nov 24, 2017

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I've found Adobe's customer support okay so far, but I've used "Chat", rather than phoning. In each case, someone has helped me quickly, although one guy did give me incorrect information. I'd just bought CC (All apps) and asked whether Typekit Portfolio was included in that. He said no. I subsequently found on my "Account" page that the answer was yes.

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Nov 24, 2017 0
Most Valuable Participant ,
Nov 27, 2017

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Yes, you're absolutely right.

The Typekit Portfolio plan (with the full font library for web and sync use, normally $49.99/year) is included with most paid Creative Cloud memberships, except for the CC Photography plans and the Acrobat single-app plans.

Whereas the Typekit Free plan is available to everyone at no cost via the free level of Creative Cloud membership.

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Nov 27, 2017 0