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Activating Acrobat

New Here ,
Apr 24, 2021 Apr 24, 2021

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I have an older version of Adobe acrobat Pro (8.0, I think) that is fully licensed and I have the license number and entered it and it was accepted. Unfortunately when I start up Acrobat on my Mac where I entered the license number, it consistently tells me that I don't have an Internet connection and it's unable to activate Acrobat. I have been using acrobat pro on this computer for years, prior to creative cloud, and it should still work. It's licensed, paid for and has been used again for years. Any idea why it's telling me this? My internet connection is working fine. If I hit "try again" it just closes. Thanks. (see screenshot)

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Install update and subscribe to Acrobat

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correct answers 1 Correct answer

Apr 24, 2021 Apr 24, 2021

Acrobat 8 and earlier versions can no longer be activated. The activation servers were shut down and eliminated quite a number of years ago.

 

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Community Expert ,
Apr 24, 2021 Apr 24, 2021

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The activation server for this old version is inactive/down.

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Apr 24, 2021 Apr 24, 2021

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Acrobat 8 and earlier versions can no longer be activated. The activation servers were shut down and eliminated quite a number of years ago.

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

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