I am putting together a pdf file of different documents to send to another department. One of the documents I need to add to the pdf has been signed using DocuSign. When I add it to the pdf, the DocuSign signature doesn't show up - the signature area is blank. I haven't received any error messages. I tried to change verification settings but that hasn't helped. This is really important and time-sensitive. What can I do?
It is vital to realise that a signed document must not be edited in any way. And adding extra pages is certainly editing (imagine being able to slip an extra page into a signed contract!) Hence, use portfolios, or attach it inside another document, or just send a ZIP.