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Adding licences

New Here ,
Sep 23, 2020 Sep 23, 2020

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How do i add more user licenses to my account for a small business so it can be accessed by up to 6 computers?

Currently it says 2 devices only and prompts me to sign out of another device,,, 

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Adobe Employee ,
Sep 23, 2020 Sep 23, 2020

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Hi Shae,

 

We are sorry for the trouble. As described, you want to add more user licenses to your account for a small business so it can be accessed by up to 6 computers.

 

I have checked your subscription details with the Adobe ID you are using on this community and find that you have Acrobat Pro DC individual plan which can be used on two devices only.

 

For adding more user licenses for a small business you need to upgrade your plan to business level. For more information please look at the help page https://acrobat.adobe.com/us/en/acrobat/pricing.html

 

Hope this information will help

 

Regards

Amal

 

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