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Adding Text Box Redacts Form

New Here ,
Aug 26, 2020

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I'm working in Adobe Acrobat Pro DC. I downloaded a form from a website and used "Prepare Form" to make it fillable. There were a few spots that still needed a text box but when I chose "Add a text field" from the toolbar and dropped it in place, it redacted the preprinted information on the page. 

 

I can work around this using the "Edit PDF" tool but would appreciate any advice for making the text box work correctly.

 

Thanks

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Adding Text Box Redacts Form

New Here ,
Aug 26, 2020

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I'm working in Adobe Acrobat Pro DC. I downloaded a form from a website and used "Prepare Form" to make it fillable. There were a few spots that still needed a text box but when I chose "Add a text field" from the toolbar and dropped it in place, it redacted the preprinted information on the page. 

 

I can work around this using the "Edit PDF" tool but would appreciate any advice for making the text box work correctly.

 

Thanks

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PDF forms

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Aug 26, 2020 0
Adobe Community Professional ,
Aug 26, 2020

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Does you place the form field at a empty space?

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Aug 26, 2020 0
New Here ,
Aug 26, 2020

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Yes, although I will say the empty space is rather narrow.

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Aug 26, 2020 0
Adobe Community Professional ,
Aug 26, 2020

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Can you explain your problem?

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Aug 26, 2020 0
New Here ,
Aug 26, 2020

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Thanks for your reply. The problem seems to be specific to the form. If I add a text box in another form, it works. I'm just going to use "Add Text" under "Edit PDF" for the few places I can't successfully insert a text box. 

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Aug 26, 2020 0
Adobe Community Professional ,
Aug 26, 2020

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To add form fields use Tools > Prepare Form

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Aug 26, 2020 0
Adobe Community Professional ,
Aug 26, 2020

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I would check to see if there are any document-level JavaScripts in the form. I'd be happy to take a look if you're willing to share the file.

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Aug 26, 2020 0
New Here ,
Aug 26, 2020

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I'd be happy to share the file but I can't find how to do that! Sorry...I'm a newbie to the community.

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Aug 26, 2020 0
Adobe Community Professional ,
Aug 26, 2020

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Use Tools > Share in Acrobat, create a link, and post the link.

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Aug 26, 2020 0
New Here ,
Aug 27, 2020

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Provider App - Fillable

The problem I'm having is on page 30 of the application. When I try to add a text box for EIN/SSN and/or NPI, it redacts the page. Thanks!

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Aug 27, 2020 0
Adobe Community Professional ,
Aug 27, 2020

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No problem to a add text fields there:

Bild1.jpg

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Aug 27, 2020 0
New Here ,
Aug 27, 2020

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There must be a problem with my set up. I tried again to add the text fields to EIN/SSN and NPI and all the preprinted information disappeared. 

 

I'm giving up and moving on at this point. Thanks to both of you for your help!

 





 

 

 

 

 

 

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Aug 27, 2020 0