Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Adobe 8 Standard Upgrade Problem

New Here ,
Feb 26, 2018 Feb 26, 2018

Adobe 8 now requires a new serial number and update app, in order to continue working. I followed Adobe instructions to the letter and now have been given a new serial number. However, no app was downloaded for me to install, and when I log into my Adobe account it says that the new serial number has already been registered, but the app doesn't show as available to download. So I'm at a loss what to do next. This whole procedure seems very clumsy and inefficient.

TOPICS
Install update and subscribe to Acrobat
355
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 26, 2018 Feb 26, 2018

CS3 and Acrobat 8 activation server is retired see reply #1 https://forums.adobe.com/thread/2372929

-you MUST use the special serial number AND the special installer you download, not your originals

-above includes a link to get the special version AND links to help with activation problems

-more information on activation problems with the new version https://forums.adobe.com/thread/2385900

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 26, 2018 Feb 26, 2018

Moving this query to Installing, Updating, & Subscribing to Acrobat​ community.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 26, 2018 Feb 26, 2018

Further info on my problem. I have the new replacement serial number for my original Acrobat 8, and clicked on the URL to download the new updated installer, but I get an error message saying "unavailable for download. Frankly, I've about had it with Adobe products and their buggy, complicated, nightmarish instructions.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 27, 2018 Feb 27, 2018
LATEST

I have the new downloader - but I don't have a new serial number - the serial number on my products page doesn't work.  How do I get a new serial number?

--- Listen to the IRS Radio Hour every Sunday evening at 5:00 on AM 560 The Answer! NEW!! Listen to The Trust Radio Network every Saturday evening at 8:00 on AM 560 The Answer! ===================================== Steven A. Leahy BA, JD, LL.M. The Law Office of Steven A. Leahy, PC Opem Tax Advocates http://www.ChicagoTaxTeam.com http://www.StevenALeahy.com Phone: (312)664-6649 Fax: (312)803-2101 =====================================
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines