Adobe Acrobat 2017 - maximum allowed computers

New Here ,
Feb 09, 2021 Feb 09, 2021

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I have deactivated all active accesses - however am still receiving a message that my serial number is in use by the maximum allowed computers. Is there anything else I can do?

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Most Valuable Participant ,
Feb 09, 2021 Feb 09, 2021

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Contact Adobe directly and ask for an "activation count reset". Use one of these two channels:

https://helpx.adobe.com/contact.html
https://helpx.adobe.com/contact/phone.html

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...

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