Highlighted

Adobe Acrobat 8.1 keeps crashing

Community Beginner ,
Jun 01, 2020

Copy link to clipboard

Copied

I have an older version of Acrobat and often when I scan, the program just exits or "crashes" without an error message. I tried uninstalling, using Adobe Cleaner and reinstalling but it still happens.

Any suggestions?

Adobe Community Professional
Correct answer by gary_sc | Adobe Community Professional

Hi Stephanie,

 

Jeepers, that was released some 13 years ago. I have a hunch that your newer OS that might have something to do with Acrobat's not doing well.

 

Your copy is long out of warrenty by Adobe, there's not much that Adobe can (or would) do. It might be time to get a new version (or an older computer with an older OS).

 

Sorry for the bad news.

Topics

Scan documents and OCR

Views

174

Likes

Translate

Translate

Report

Report
This conversation has been locked.

Adobe Acrobat 8.1 keeps crashing

Community Beginner ,
Jun 01, 2020

Copy link to clipboard

Copied

I have an older version of Acrobat and often when I scan, the program just exits or "crashes" without an error message. I tried uninstalling, using Adobe Cleaner and reinstalling but it still happens.

Any suggestions?

Adobe Community Professional
Correct answer by gary_sc | Adobe Community Professional

Hi Stephanie,

 

Jeepers, that was released some 13 years ago. I have a hunch that your newer OS that might have something to do with Acrobat's not doing well.

 

Your copy is long out of warrenty by Adobe, there's not much that Adobe can (or would) do. It might be time to get a new version (or an older computer with an older OS).

 

Sorry for the bad news.

Topics

Scan documents and OCR

Views

175

Likes

Translate

Translate

Report

Report
Adobe Community Professional ,
Jun 01, 2020

Copy link to clipboard

Copied

Hi Stephanie,

 

Jeepers, that was released some 13 years ago. I have a hunch that your newer OS that might have something to do with Acrobat's not doing well.

 

Your copy is long out of warrenty by Adobe, there's not much that Adobe can (or would) do. It might be time to get a new version (or an older computer with an older OS).

 

Sorry for the bad news.

Likes

Translate

Translate

Report

Report
Resources
One Stop Solution for Acrobat
Edit a PDF