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hi, I have bought an acrobat license once. At present, I would like to activate it on a new computer, but I cannot connect over the internet or by phone to activate it. how to do it?
[subject edited by moderator for clarity — was "adobe acrobat"]
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What version of Adobe Acrobat?
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Acrobat 8 std
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Not possible. This version can no longer be activated.
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okay
that `s bad.
I paid to use this software. I don't remember the time limit on the license agreement. does adobe provide compensation or the option to download a newer version for free?
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I agree, although I'm sure there's some kind of small-prints clause that allows them to do it... The issue is they disabled the activation servers, so the product can't be activated, even though the license is still in theory valid.
There used to be an installer available that didn't require activation, but that's no longer available, either.
As far as I know there's no compensation available.
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You can use it on your old system without a time limit.
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ok, but I change a laptop 🙂