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Adobe Acrobat could not open .pdf

New Here ,
Aug 15, 2020

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I have the most updated Creative Cloud ... However, when I want to open a pdf that I download from the Department of Veterans Affair," I received constantly the following message: "Adobe Acrobat could not open .pdf because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."

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General troubleshooting, PDF forms

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Adobe Acrobat could not open .pdf

New Here ,
Aug 15, 2020

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I have the most updated Creative Cloud ... However, when I want to open a pdf that I download from the Department of Veterans Affair," I received constantly the following message: "Adobe Acrobat could not open .pdf because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."

TOPICS
General troubleshooting, PDF forms

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32

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 15, 2020 0
Most Valuable Participant ,
Aug 15, 2020

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Probably, it was once a PDF and something damaged it. Often, downloading it in an unusual way will do that. Please take us, step by step, through how you find, download and open this file.

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Aug 15, 2020 0