I have tried File, Create, PDF from File. Right clicked, Convert to Adobe PDF. Get this error each time. I can open in Windows Photo Viewer and print to Adobe PDF and that works. I have an old version of Adobe Acrobat Pro and that works as well. We have 4 users of this program and they are having the same problem. Program did update on the 16th of Feburary.
Forgot to add program is Adobe Acrobat Pro DC ver 2021.001.20138
Greetings! Sorry to hear that you are facing issues with the Image conversion functionality.
It would be great if you could help us with a few queries that will help us in further investigating the bug:
How to share a file using Adobe Document Cloud
Please follow the steps to share the file using Adobe send - https://documentcloud.adobe.com/link/send/
Adobe Acrobat DC Desktop Team
Link f1 is from work (is a new jpg) and 1a is from my home computer (is a 5 years old jpg) both give me the error.
Thanks! Did you try the registry workaround?
Yes, I had to add it as it was not there. Still getting same error.