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Adobe Acrobat DC 2020 Pop-ups

New Here ,
Oct 23, 2020

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I recently downloaded and installed Adobe Acrobat DC 2020. I went to settings and made it my default pdf reader. However, when I open a pdf file I first get pop-ups asking me to make Acrobat my default pdf application. How do I stop this?

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Adobe Acrobat DC 2020 Pop-ups

New Here ,
Oct 23, 2020

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I recently downloaded and installed Adobe Acrobat DC 2020. I went to settings and made it my default pdf reader. However, when I open a pdf file I first get pop-ups asking me to make Acrobat my default pdf application. How do I stop this?

TOPICS
General troubleshooting

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29

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Oct 23, 2020 0
Adobe Employee ,
Oct 26, 2020

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Hi NBerelson,

 

Looking at the description given above, it seems that along with Acrobat 2020, either you have installed Acrobat DC or Acrobat Reader DC. Upon opening PDF, your Acrobat is redirecting to any one of these two.

 

Try making it default once again, following these steps: https://helpx.adobe.com/acrobat/kb/not-default-pdf-owner-windows10.html

Could you please share the screenshot of the message display on the screen? It would be more clear to understand what exactly its redirecting to?

 

Thanks,

Akanchha

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Oct 26, 2020 0