• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe Acrobat DC contract termination costs extra money

New Here ,
Apr 12, 2021 Apr 12, 2021

Copy link to clipboard

Copied

Read the agreement carefully, and consider whether you can maintain the subscription for an entire year.  If you need to terminate early, they charge you for two months that you will not use.  This is amoral and unconscionable, but it is their practice.  Buy carefully - Adobe is not your friend.

TOPICS
Cancel subscription

Views

212

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 12, 2021 Apr 12, 2021

Copy link to clipboard

Copied

Hi Kathryn

 

Hope you are doing well and sorry for the unpleasant experience.

 

For more information about cancellation and refund please checkout the help page https://helpx.adobe.com/manage-account/using/cancel-subscription.html and see if that works for you.

 

Regards

Amal

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 13, 2021 Apr 13, 2021

Copy link to clipboard

Copied

LATEST

This doesn't happen when you choose monthly payment.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines