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Hello,
Somehow, I am unable to create a PDF from within Acrobat DC from a docx document because docx (or doc) is not a supported format. I have an Adobe Creative Cloud subscription, so my version of Acrobat is the most recent. I also have an O365 subscription, so my Word version is the latest and installed on my PC. I am able to print to PDF from inside Word, or Save as PDF, but that is not appropriate for me because I need to create a PDF using a different ISO standard than the one available from inside Word. Can anyone help?
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Hello,
To create a PDF with Acrobat DC from a docx document go to the file menu > open > navigate to your word docx, in the dialog window change the "Show" option from Adobe PDF Files to All files click open to convert the docx file to a pdf.
Regards,
Mike
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Thank you MIke,
I tried that but it does not work. Doing the way you said, allows me to see the docx file, however, when I click "Open" I get this error message, which is similar to the one which from "Create a PDF" doesn't allow me to see doc or docx files.
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Note that I know the docx file is good and not corrupted, because I am able to Create a PDF and navigate to this file, see it, open it, and create it from within Acrobat Pro DC on another computer.
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Make sure Word is locally installed on the computer, even if you normally use the online app.
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Yes, it is. The entire office suite is. When I click on "Create a PDF" and go to open a file, I can see powerpoints and Excel files, but just not Word files.
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Open your DOCX with Word or LibreOffice, then export/save as to PDF.
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"I am unable to create a PDF from within Acrobat DC from a docx document because docx (or doc) is not a supported format."
???
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I am sorry JR, but this doe snot work either because docx or doc is not a supported format. Word does not appear in the list in the prefernces:
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It looks like a bug!
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Indeed. It was bug. I ended up calling Adobe Customer Support, and they were not able to help either. Re-installed Adobe Acrobat, deleted old files, checked system files, re-installed Office, nothing has worked yet. Perhaps there is a conflict with another app? But still no solution.
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It is indeed a bug, dipaolt. I have the same issue and have tried every fix I could find. None of the office file formats are listed in Convert to PDF. Mine looks exactly like yours.
Mike
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dipaolt, I know this is a long shot since this is from over a year ago, but did you end up getting this problem figured out? I am having the exact same issue... Microsoft Word is missing from the "Convert to PDF" list and docx files aren't being accepted in the "Combine" tool.
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I am having the same issue and nothing I tried has fixed it...anyone been able to resolve this?
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The case management software I use converts word to PDF, or I use the Adobe Acrobat addin for word and covert from Word.
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@timpmilThis is what worked for me:
1.) Press the windows key (⊞) + R and run regedit
2.) Navigate to HKEY_CLASSES_ROOT\.docx
3.) Change the (Default) value data to say Word.Document.12
4.) Navigate to HKEY_CLASSES_ROOT\.doc (you must do this step even if you don't have any .doc files. This is where I messed up because I thought I'd only need to change .docx)
5.) Change the (Default) value data to say Word.Document.8
After doing this, Microsoft Word appeared again in the Convert to PDF list.
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Omg I was having the same problem (where Microsoft Word was missing from the "Convert to PDF" list in Acrobat settings) and this worked for me! You are a lifesaver.
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@codyh781394 thank you so much for this fix. I am a year late in trying this. It solved my problem. Thank you!!