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Adobe Acrobat DC don't work after upgrading to Big Sur on my MacBook Pro

New Here ,
Nov 22, 2020 Nov 22, 2020

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I just tried to use Bookmarks in one of my PDF's but it won't let me since upgraded to BIG SUR.  I keep getting told I'm using the free version.  I put in my Adobe account numbers and it keeps saying Adobe DC is downloading ... but it doesn't appear to be.  

What can I do?

 

Thank you 

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LEGEND ,
Nov 22, 2020 Nov 22, 2020

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Since it was too early to upgrade you could consider going back to a supported system, or wait until Adobe have managed to make Acrobat work.

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Community Expert ,
Nov 27, 2020 Nov 27, 2020

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Why is it too early to upgrade? Adobe claims that Acrobat and Reader DC are compatible with Big Sur, although there are many reports of issues...

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LEGEND ,
Nov 27, 2020 Nov 27, 2020

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Where do Adobe say they are compatible. This is what I see (27 November 2020):

2020-11-27_22-02-21.png

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Community Expert ,
Nov 27, 2020 Nov 27, 2020

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This page is outdated. It's about the beta version of Big Sur. I've asked them to update it, but it hasn't yet happened.

 

In this featured post from an Adobe employee they claim it's compatible: https://community.adobe.com/t5/acrobat-reader/apple-silicon-mac-big-sur-unable-to-install-acrobat-us...

 

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