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Help, I have subscribed and installed the app for ADOBE Acrobat DC (the $14.99 subscription) but when I try to open documents either from the internet or from saved files they still will not open and I get a notice that ADOBE Acrobat DC for Windows or Mac is needed to open this document. Why is this not working and what do I need to do differently?
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As far as I know, the only Apple store version is the free reader for mobile
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>>>ADOBE Acrobat DC (the $14.99 subscription)
That subscription is for the desktop version of Acrobat Pro for Windows and Mac.
https://acrobat.adobe.com/us/en/acrobat/pricing.html
As John T Smith says, the free iPad app is for Acrobat Reader only.
That said, opening PDF files on your iPad should still work OK.
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So I first downloaded the free app from the apple store. That didn't open the PDF files, so I followed the instructions and subscribed to the DC version on the website. When I signed out and signed back in to my app it shows the DC version in the app from apple store, but still does not open the files.
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Does Acrobat open PDFs on desktop but not on iPad? Or not on both? All PDFs or just one or two?
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Hi Will
We are sorry for the trouble. As described you are unable to open the PDF file.
We need some more information for a better understanding:
Regards
Amal
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I'm on an iPad. The files "fail to convert" when I try to upload to the cloud. Here is the link to the DA31. They are all fillable PDFs from DOD.
https://armypubs.army.mil/ProductMaps/PubForm/Details.aspx?PUB_ID=1020382
Thanks
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You can fill the from with Acrobat Reader on MS Windows or May. Not possible with Acrobat Reader on iOS or Android.
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Thank you for the info. I want to make sure I understand correctly. I do not have a PC, but only an iPad. So this means no matter what I do I cannot fill these from an iPad? If this is the case I will be sad, but will find a PC for this specific work.
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Yes, you must use a PC or Mac.
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Want you open XFA forms?
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John Walker, an Acrobat Pro subscription DOES unlock limited editing features in the iPad (only) version of Acrobat Reader.
Will Port, some kinds of PDF work only on Mac and Windows; a subscription does not change this. They are pretty rare now, where do you get them?
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>>> an Acrobat Pro subscription DOES unlock limited editing features in the iPad (only) version of Acrobat Reader.
Good to know. Any links that explain what features in iPad Acrobat Reader are unlocked by an Acrobat Pro subscription?
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Edit PDF is certainly unlocked; also by something called Acrobat Premium whatever that is... https://www.adobe.com/devnet-docs/acrobat/ios/en/editpdf.html