Adobe acrobat DC not showing keychain digital IDs

New Here ,
Jan 23, 2020 Jan 23, 2020

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In preferences / signatures / identities & trusted certificates / digital IDs, I am supposed to see the ones I have registered in my keychain app, but window shows empty.  This causes that I can't sign a PDF document as I need a digital ID for this purpose.

I have installed some valid certificates in keychain but it seems that acrobat can't access them or does not recognize them.

I am using MAC OS Catalina 10.15.2 with Adobe Acrobat Reader DC 2019.021.20058

 

Any hint on this would be appreciated.

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Security digital signatures and esignatures

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Adobe Employee ,
Feb 03, 2021 Feb 03, 2021

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Please check that your digital ID is valid for the scope, meaning that it needs to have key usage and extended key usage in line with Acrobat's requirements. See https://www.adobe.com/devnet-docs/etk_deprecated/tools/DigSig/changes.html under 11.0.09. If the ID is not aligned with the KU/EKU requirements it would not show up in the list of Digital IDs.

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