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Yesterday I updated my macbook to OS Big Sur and since then Adobe Acrobat DC won't run or intall. Adobe CC keep saying ' installation failed'.
This is the exit code:
Exit Code: 7 Please see specific errors below for troubleshooting. For example, ERROR: DW003, DW006 ... -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 2 error(s) ----------- Payload: Adobe Acrobat DC 21.1.20135.0 Acrobat DC/Acrobat DC Installer.pkg_21.001.20135 ----------- ERROR: DW006: Apple Package failed to install successfully. ERROR: DW003: Third party payload installer /tmp/831A4D2F-8517-4F4A-A88C-FD6292F4C074/Acrobat_DC_Web_WWMUI/Acrobat DC/Acrobat DC Installer.pkg failed with exit code: 1 -------------------------------------------------------------------------------------
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I don't have macOS as to be able to test and reproduce this problem on my end, but after you uninstall the Adobe Acrobat, I would run the Acrobat Cleaner and Repair tool before reinstalling.
That said, where are you downloading the Adobe Acribat installation package from?
Were you trying to update or reinstall the product through the Adobe Creative Cloud desktop app?