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Hi,
One of our customer is facing a strange issue with the "Fill & Sign" signature functionnality within Adobe.
The problem is described this way : User will sign the PDF using "Fill & Sign" option, he applies the signature to document, saves it, and send it by mail to an internal user.
Problem : The PDF document received by the other intenal user is not signed.
This seems to be random for a few users, sometimes the signature will stay, and sometime not.
I was able to find something strange while trying out myself : whenever i use the "Fill & Sign", apply a signature, then i press CTRL + S => the signature disapear.
Browsing the forums, i see this problem being reccuring with adobe, with not a lot about a possible root cause/solution.
Here is the info/what i tried :
Adobe version : 2015.006.30518
Disabling javascript inside Adobe
Disabling Protected View/Enchanced security
Using "Save As" instead of "Save" works
Does anyone else face the same issue ? I can't seem to figure out what's happening.
Thanks for the reading.
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