Adobe Acrobat - Forms Issue

Community Beginner ,
Jan 28, 2021 Jan 28, 2021

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Good afternoon everyone, 

 

I have been using Adobe Acrobat Forms to distribute forms via email and monitor responses that come in however due to Adobe Flash end of life when I go to open the responses pdf it tells me I need to install flash. Obviously I can't do this anymore. Does anyone have any suggestion how to get this to stop happening? 

 

Regards, 

 

Kirsty

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Comment review and collaborate PDF, PDF forms

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Most Valuable Participant ,
Jan 28, 2021 Jan 28, 2021

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What's your version of Acrobat?

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Community Beginner ,
Feb 05, 2021 Feb 05, 2021

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Hello, 

 

It is the 2020 version. 

 

Regards, 

 

Kirsty

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Adobe Community Professional ,
Jan 28, 2021 Jan 28, 2021

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"Does anyone have any suggestion how to get this to stop happening?"

 

The only choice is to update to Acrobat Pro DC or Acrobat Pro 2020, otherwise you will always get this message.

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Community Beginner ,
Feb 05, 2021 Feb 05, 2021

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Hi there, 

 

I am using Acrobat DC CC 2020

 

Kirsty

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Adobe Community Professional ,
Feb 06, 2021 Feb 06, 2021

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Make sure you have successfully uninstalled Flash Player

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