Adobe acrobat not working

New Here ,
Apr 15, 2020 Apr 15, 2020

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It won't even let me access pdf , I'm on windows 10. Every time I click on it I get the message almost immediately "Adobe Acrobat has stopped working - problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." Sad thing is my computer is updated to the newest version. I've tried shutting down, uninstalling but nothing works. I'm getting really frustrated , why is this happening?!

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Account management, CC FAQ, File sync

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Most Valuable Participant ,
Apr 15, 2020 Apr 15, 2020

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What version of Adobe Acrobat exactly? (Not "latest" please)

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New Here ,
Apr 15, 2020 Apr 15, 2020

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Adobe Acrobat X Pro.

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Most Valuable Participant ,
Apr 15, 2020 Apr 15, 2020

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Ah, very old but some people find it was already fixed in 10.1.16. https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotes/10/10.1.16.html There will be no further fixes and you’ve been lucky it worked this long since it wasn’t made for Windows 10. 

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Most Valuable Participant ,
Apr 15, 2020 Apr 15, 2020

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Two ideas that MAY work to install and/or run old programs in Windows 10
-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
-and/or select Run as Administrator to assign FULL Windows permissions
-also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

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